Rimbey woman struggling to get tested for COVID-19

Alice Bateman, 64, first reached out to her doctor about her symptoms in early March

A Rimbey resident has been trying to be tested for COVID-19 since the beginning of March.

Alice Bateman, 64, says she is frustrated with the uncertainty of what is causing her symptoms and the lack of communication from Alberta Health Services, local doctors and hospital.

Her symptoms, which first began with a “crushing headache,” include a sore throat and a shortness of breath.

According to the Government of Alberta’s website, any person, with or without symptoms, are eligible to be tested for COVID-19. Those who are exhibiting any symptom of the virus, have been in close contact with a confirmed case, workers/residents of outbreak sites, workers/residents at long-term and level 4 supportive living facilities, and patients admitted to continuing care or transferred between continuing care and hospital settings will receive priority for testing.

During Bateman’s initial contact with her doctor in early March she outlined her symptoms and informed her doctor of a swelling near the base of her neck, which she was aware could be unrelated to the illness.

She was told the protocol was to stay at home until symptoms “suddenly worsen and then call 811 to arrange a hospital visit.

About two weeks ago, Bateman went for an in-person meeting at her doctor’s office but it was terminated after mention of COVID-19 symptoms.

Bateman was instructed to go to the central testing clinic, but without a car she didn’t want to endanger other by getting a ride to Red Deer.

It was arranged to have a test sent to outside her home in Rimbey and that someone would call to schedule the test, but it has been over a week with no contact.

“It’s terrible for me, I’m the kind of person who wants to and needs to help other people, even if it’s only to make someone smile,” said Bateman, who is a singer and songwriter, in an email.

“I also need to know if I have COVID because if I don’t then the medical people might like to address the swelling in my shoulders.”

As a mother and grandmother she is frustrated she hasn’t been able to see her family since before Christmas and as a musician she misses being able to host jam session in her home studio or play guitar out on the street on a nice day.

“I can’t hug anyone, that’s intensely hard on me,” Bateman said.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

PHOTOS: Flooding hits town on the afternoon of July 7th

Severe afternoon rain sent some folks out to explore in ‘creative’ ways

Stettler Town & Country Museum almost back to full hours

Some buildings are closed due to ongoing hail damage repairs

46 new COVID-19 cases reported Wednesday in Alberta

Province has completed more than 500,000 COVID-19 tests

A look back – marking the opening of the new Town Office on the corner of Main Street and 49th Ave. in 1966

The opening was attended by deputy premiere A. J. Hooke, who acted as the main speaker at the ceremony

QUIZ: A celebration of dogs

These are the dog days of summer. How much do you know about dogs?

Biden-Sanders task forces unveil joint goals for party unity

Biden-Sanders task forces unveil joint goals for party unity

Oxfam: Pandemic pushing millions to brink of starvation

Oxfam: Pandemic pushing millions to brink of starvation

Houston scraps Texas GOP’s in-person convention due to virus

Houston scraps Texas GOP’s in-person convention due to virus

UN Council rejects Russia bid to limit Syrian aid deliveries

UN Council rejects Russia bid to limit Syrian aid deliveries

Health official: Trump rally ‘likely’ source of virus surge

Health official: Trump rally ‘likely’ source of virus surge

Officer to Floyd: ‘It takes … a lot of oxygen to talk’

Officer to Floyd: ‘It takes … a lot of oxygen to talk’

Bolsonaro becomes ‘poster boy’ for unproven virus treatment

Bolsonaro becomes ‘poster boy’ for unproven virus treatment

Via to temporarily layoff about 1,000 workers as pandemic impacts its business

Via to temporarily layoff about 1,000 workers as pandemic impacts its business

Most Read