The Canada Revenue Agency sign outside the National Headquarters at the Connaught Building in Ottawa is seen on Monday, March 1, 2021. THE CANADIAN PRESS/Justin Tang

The Canada Revenue Agency sign outside the National Headquarters at the Connaught Building in Ottawa is seen on Monday, March 1, 2021. THE CANADIAN PRESS/Justin Tang

CRA to lock over 800,000 taxpayers out of online accounts tomorrow

Tax agency says some usernames and passwords may have been obtained by ‘unauthorized third parties’

The Canada Revenue Agency locked roughly 800,000 accounts after a routine check found that the login information was available to “unauthorized individuals,” the federal tax agency said Friday.

Impacted users will be locked out of their accounts as a preventive measure until they create a new user ID and password, the CRA said in a statement.

The accounts were not compromised as a result of a cyberattack or breach of the agency’s online systems, the CRA said.

Instead, the login information may have been obtained by unauthorized third parties “through a variety of means by sources external to the CRA,” including email phishing schemes, the agency said.

The statement comes less than a month after the tax agency issued a similar warning that an unspecified number of user IDs and passwords had been locked as they may have been accessed by unauthorized individuals.

The federal agency said Friday that “locking accounts in this manner is part of normal CRA operations.”

Yet with tax season underway – the general deadline to file is April 30 – the agency said it wanted to ensure Canadians are properly informed on the matter.

It also warned that preventive measures such as the locking of user accounts “are not isolated incidences and may become more frequent to safeguard taxpayers’ information.”

Canadians should monitor their CRA accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf, the agency said.

In addition, passwords should be updated regularly, the CRA said.

This report by The Canadian Press was first published March 12, 2021.

The Canadian Press

Canadian Revenue AgencyScams

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A health care worker prepares to test a Coastal GasLink field worker for COVID-19. (Coastal GasLink photo)
Alberta bill would protect health workers, care homes from some COVID-19 lawsuits

The bill proposes exempting a range of workers, including doctors, pharmacists and care-home operators from being sued over COVID-19 – unless for gross negligence

pic
Main Street construction to commence on May 1st

The project will include new concrete sidewalks, enhanced bulbing features, and watermain replacements

Nineteen-year-old Amanda enjoys a ride during a visit to Spirit’s Respite Ranch near Stettler. photo submitted
Busy days at Spirit’s Respite Ranch near Stettler

The ranch, which launched operations last summer, provides support through animal interaction

Alberta chief medical officer of health Dr. Deena Hinshaw said on Thursday that the province has seen its first case of the B.1.617 variant. (Photography by Chris Schwarz/Government of Alberta)
Red Deer nears record number of active COVID-19 cases

Alberta reports 1,857 new cases of COVID-19, 1,326 new variants

People line up outside an immunization clinic to get their Oxford-AstraZeneca COVID-19 vaccine in Edmonton, Tuesday, April 20, 2021. THE CANADIAN PRESS/Jason Franson
Alberta passes bill to give all workers paid leave to get COVID-19 vaccine shot

Labour Minister Jason Copping says Bill 71 will reduce barriers for Alberta workers to get vaccinated

A nurse gets a swab ready to perform a test on a patient at a drive-in COVID-19 clinic in Montreal, on Wednesday, October 21, 2020. THE CANADIAN PRESS/Paul Chiasson
Alberta reports first case of another new variant as daily COVID-19 cases rise

Hinshaw says it was brought to Alberta by an interprovincial traveller

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
Canada buys 65M Pfizer booster shots for protection against COVID-19 variants

Prime Minister Justin Trudeau says the deal with Pfizer includes options to add 30 million doses in both 2022 and 2023, and an option for 60 million doses in 2024

Steam billows from the Sheerness coal-fired generating station near Hanna, Alta., Tuesday, Dec. 13, 2016.THE CANADIAN PRESS/Jeff McIntosh
Alberta didn’t consider impact of mountain coal mining on tourism: official

Justin Brattinga, spokesman for current minister Doug Schweitzer, said the tourism strategy is being completely revised

Alberta auditor general Doug Wylie speaks at a news conference in Edmonton on Friday, Oct. 4, 2019. THE CANADIAN PRESS/Jason Franson
Alberta auditor general finds CT and MRI tests confused, antiquated

In 2018-19, Alberta performed 647,000 combined MRI and CT exams at a cost of more than $170 million

pic
Main Street construction to commence on May 1st

The project will include new concrete sidewalks, enhanced bulbing features, and watermain replacements

Journal de Montreal is seen in Montreal, on Thursday, April 22, 2021. The daily newspaper uses a file picture of Prime Minister Justin Trudeau dressed in traditional Indian clothing during his trip to India to illustrate a story on the Indian variant of the coronavirus. Paul Chiasson/The Canadian Press
Montreal newspaper blasted for front-page photo of Trudeau in India

Trudeau is wearing traditional Indian clothes and holding his hands together in prayer beside a caption that reads, ‘The Indian variant has arrived’

Education Minister Adriana LaGrange was in Red Deer on Friday to provide an update on the province's COVID-19 response in schools.
Photo by PAUL COWLEY/Advocate staff
Alberta government aiming to boost financial literacy among students

Government providing grants to organizations who will help design financial literacy programming

President Joe Biden holds a virtual bilateral meeting with Canadian Prime Minister Justin Trudeau. (AP Photo/Evan Vucci)
U.S. to help Canada with more COVID-19 vaccine supply, Biden says

The U.S. has already provided Canada with about 1.5 million doses of the AstraZeneca vaccine

Most Read