Changes will streamline Alberta’s property assessment complaint and appeal system

Alberta taxpayers now have access to a more-effective system to file a complaint about their property assessment.

Alberta taxpayers now have access to a more-effective system to file a complaint about their property assessment.

“The changes will help ensure we have an accessible and efficient assessment complaint system that taxpayers and municipalities can have confidence in,” said Municipal Affairs Minister Ray Danyluk.

“We have created three separate boards to hear complaints about different types of property, so a complaint will be heard once by the right board instead of twice by two separate boards.”

“These changes eliminate duplication, and preserve the taxpayer’s right to have their complaint heard based on the merits of the case,” said Danyluk.

Changes are outlined in the Municipal Government Act. Restructured assessment review boards with clarified roles and responsibilities, enhanced training for board members and administrators, increased access to information for citizens as well as province-wide consistency, accountability and transparency are part of the changes being implemented.

The Act was formally amended, under Bill 23, in the spring of 2009.

Municipalities, property owners and their associations provided feedback during an in-depth review of the assessment complaints and appeals system conducted in 2008 and 2009.

Changes that come into effect on Jan. 1 address the suggestions and concerns that were received in the review.