Some rural Canada Post customers near Bashaw are having to make the trek into town for their mail.
A spokesperson with Canada Post media relations has confirmed that some affected customers have been directed to collect their mail in Bashaw after safety issues along the route were raised by drivers.
A Delivery Safety Assessment is currently underway and customers will be updated once the safety assessment is complete.
Customers on the affected route can collect their mail from the Bashaw Post Office, located at 5118 50 Street, which is open from 8:30 a.m. to 5 p.m. from Monday to Friday.
Valid government-issued photo identification will be required when picking up mail or parcels. "We apologize to our customers for this unexpected inconvenience and thank them for their understanding as we work to resume regular mail delivery," said Janick Cormier, with Canada Post media relations.
Anyone with questions or concerns about their postal service can contact Canada Post Customer Service online at canadapost.ca/support or by telephone at 1-866-607-6301.
