Sheldon Klessens, owner of Kles-Air Mechanical LTD, and the Tancock family pose for a photo while Klessens’s team worked to install a new furnace and air conditioner for the family, donated by Lennox. (Photo by Megan Roth/Lacombe Express)

Lacombe family ‘feeling the love’ with furnace and air conditioner donation

Kles-Air donated their time to a family in need by installing a furnace and air conditioner

A family in Lacombe is feeling the love with a donation of a brand new furnace and air conditioner thanks to the Feel the Love program.

Mehgan and Jeff Tancock were one of seven families nominated for the program, and when Kles-Air and Lennox heard their story they immediately knew they were the candidates for the “Feel the Love” program.

The Tancocks were nominated to help their youngest son, who has difficulty regulating his temperature resulting from an accident early in life.

“When we were informed we were the chosen family it was that really hot and smoky week. Our windows were all open and [our son] was on four different puffers,” Jeff said.

The family was originally nominated for a new air conditioner, which is normally not something the program provides in Canada, according to Kim Olafson, office manager at Kles-Air Mechanical LTD.

Feel the Love normally donates a free furnace to families through the Canadian Feel the Love Program. In the United States it is more common for air conditioners to be needed.

However, after hearing the Tancock’s story, Lennox agreed a new air conditioner was needed.

“We sent the guys out to do an assessment, and found that they could do with a new furnace as well. Lennox agreed to graciously donate both a furnace and air conditioner to the family,” said Olafson.

This is the first time Kles-Air has done both a furnace and air conditioner install as part of the program.

The Lacombe company has been working with Lennox and their Feel the Love program for the last four years.

This year, the company had a hard time getting nominations for the program. In the end only seven families were nominated for the program and nomination stayed open for an extra two weeks.

Olafson speculates some people are distrustful of the program.

“People see the work free and they just think, ‘Yeah right. Nothing in this world is free.’ But it really is, and it is a great program that helps families in need,” said Olafson.

Olafson says nominations for the program is open to anyone within Kles-Air’s coverage area, which is roughly anywhere within one hour of Lacombe.

Nominations for the program open in May each year, and the install always takes place the second weekend of October.

The installation is donated by the local business partner.

Olafson says they never have a problem getting volunteers to donate their time, even on Thanksgiving weekend.

“This year, with COVID and everything, we had to limit the number of volunteers. We were actually turning people away,” she said.

Kles-Air is the only company in Central Alberta to work with the Feel the Love program.

Sheldon Klessens, owner of Kles-Air, says it is a great program and he is happy to help the community through Feel the Love.

“If there are other businesses who work with Lennox I would encourage them to look into it,” Klessens said.

“It is great to give back to the community and help those who need it.”

Some examples of past nominees chosen for the program throughout North America include: community figures such as teachers, firefighters and volunteers; families facing hard times; veterans; senior citizens living in older homes; and people impacted by natural disasters.

The recipient must be the home owner, and have duct work in place to receive help through Feel the Love.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Larry
Reeve Larry Clarke reappointed for another one-year term, leading into elections in 2021

Clarke was acclaimed during council’s recent organizational meeting held Oct. 21st

Ember
Stettler’s own Ember Graphics takes Board of Trade 2020 Business Service Award

The 2020 Business and Citizenship Awards Gala was held Oct. 22nd

There were 410 COVID-19 cases recorded in Alberta Wednesday. (File photo)
Alberta records 410 new COVID-19 cases Wednesday

Central zone dropped to 160 active cases

Shaun Isaac, owner of Woodchucker Firewood in Trochu, is awaiting a new shipment during a firewood shortage in the province. All of the wood he has left is being saved for long-time customers who need it to heat their homes. (Contributed photo).
Firewood shortage in central Alberta caused by rising demand, gaps in supply

‘I’ve said “No” to more people than ever’: firewood seller

Royal Alexandra Hospital front-line workers walk a picket line after walking off the job in a wildcat strike in Edmonton, on Monday, October 26, 2020. THE CANADIAN PRESS/Jason Franson
Alberta labour board orders health-care staff who walked off the job to go back to work

Finance Minister Travis Toews said in a news release that he was pleased with the labour board’s decision

Husky Energy logo is shown at the company’s annual meeting in Calgary on May 5, 2017. THE CANADIAN PRESS/Jeff McIntosh
Husky pipeline spills 900,000 litres of produced water in northwestern Alberta

The energy regulator says environmental contractors are at the site

A raccoon paid a visit to a Toronto Tim Hortons on Oct. 22, 2020. (shecallsmedrew/Twitter)
Who are you calling a trash panda? Raccoon takes a shift at Toronto Tim Hortons

Tim Hortons said animal control was called as soon they saw the surprise visitor

Sharon Hickin, general manager of the Days Inn Sylvan Lake and the new Lake House Diner, poses for a photo outside the new restaurant. Photo by Megan Roth/Sylvan Lake News
Pandemic puts extra hurdles in place for new Sylvan Lake businesses

Over the past seven months numerous new businesses have opened in Sylvan Lake, despite the pandemic

file photo
Maskwacis RCMP investigate pedestrian fatality

Collision on Highway 2A causing fatality still under investigation.

Rachel Notley, leader of Alberta’s official Opposition, speaks in Edmonton on Wednesday, Oct. 16, 2019. Notley says the government needs to sharply ramp up the number of contact tracers if it wants to get a handle on the rising number of COVID-19 cases. THE CANADIAN PRESS/Jason Franson
Alberta Opposition calls for more COVID-19 contact tracers as case numbers rise

Alberta has about 800 tracers, and chief medical health officer Dr. Hinshaw says more are being recruited

Royal Alexandra Hospital front-line workers walk a picket line after walking off the job in a wildcat strike in Edmonton, on Monday, October 26, 2020. Hospital and health-care workers who staged a one-day illegal walkout returned to work Tuesday while politicians swapped recriminations and accusations in the house over the dispute. THE CANADIAN PRESS/Jason Franson
Alberta health staff return to work, surgeries resume after one-day walkout

AHS estimated 157 non-emergency surgeries, most of them in Edmonton, had to be postponed as a result of the walkout

Prime Minister Justin Trudeau makes his way to provide an update on the COVID pandemic in Ottawa on Tuesday, Oct. 27, 2020. Canada has reached a grim milestone in the COVID-19 pandemic, surpassing 10,000 novel coronavirus deaths. THE CANADIAN PRESS/Sean Kilpatrick
Alberta COVID deaths pushes Canada past milestone of 10,000 deaths

Canada crossed the threshold of 5,000 deaths on May 12, a little over two months after the first was reported

Most Read